Retail and Hospitality Careers Certificate

Overview

Gain skills and knowledge to work in retail and hospitality through practical experience in community-based work settings. Intended for adults with cognitive disabilities.

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Play

My time at Vancouver Community College’s Music and Dance Program has been nothing short of transformative. What began as a pursuit of artistic excellence evolved into a journey that not only refined my skills but also shaped me into a more confident and expressive individual.

John Dow, Music & Dance

What to expect

What you will learn

• Apply organizational and time management skills to meet the demands of the service industry.
• Apply FOODSAFE™ and worker safety principles consistently when working in a service industry workplace.
• Interact with customers, co-workers and supervisors in a polite and professional manner using appropriate workplace communication skills.
• Conduct themselves in a professional manner in the workplace, consistent with industry standards.
• Differentiate among a wide variety of workplace opportunities in retail and hospitality industry.
• Apply basic knowledge of the equipment and procedures in a service industry.
• Perform skills specific to industry in an independent and reliable manner.
• Accurately use knowledge of industry terms, products, principles and skills.
• Describe industry groups and customer profiles within industry sectors.

Program Duration and Maximum Time for Completion

The Retail and Hospitality Careers Certificate is a full-time program. It is thirty-eight (38) weeks in length, with twenty-six (26) weeks of classroom/lab/industry orientation and training, and twelve (12) weeks of workplace experience placements.

Job prospectives

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• Dental Technologist / Dental Technician
• Dental Lab Quality Control Specialist
• Dental Materials Sales Representative
• Dental Equipment Technician or Specialist
• CAD / CAM Designer for Dental Restorations
• Dental Laboratory Manager
• Dental Technology Instructor

Admission Requirement

• Admission is based on two (2) screening interviews: 
  • The first screening interview is with the CACE Student Services Assistant for students with Disabilities to determine the applicant’s suitability for the program, according to an admission checklist. 
  • If the applicant is successful in the first interview, they will have a second interview with the Retail and Hospitality Careers faculty, including a hands-on assessment. 
  • Interviews are documented and a checklist is used to determine eligibility 
  • Applicants may be asked to sign a release of information so documentation can be provided to faculty to support the application 
• Admissibility is based on the following criteria: 
  • Diagnosis or history that identifies difficulty with learning
  • Comfort and tolerance in an alternative learning environment designed for students with diverse learning needs 
  • Previous career exploration that supports training in the retail or hospitality sectors 
  • Grade 5 reading level. If an applicant does not have documentation of reading level, an informal reading assessment will be administered to determine their functional reading level; applicants who do not meet the requirement will be considered based on department approval 
  • Ability and willingness to travel independently to the college and workplace 
  • A checklist is used to document behaviours, emotional problems, or medical conditions that could significantly impair learning or compromise the safety of the student and/or others 
  • Independently manage own medication  
  • Demonstrate appropriate personal hygiene, and have the ability to independently attend to personal care needs 
  • Desire and willingness to work in the retail and/or hospitality sectors, and perform tasks in an efficient and timely manner 
  • Ability to attend classroom and work experience on a fulltime basis 
  • Demonstrate the skills and willingness to perform program related tasks with strength and endurance 
  • Good finger and hand dexterity  

Upon Acceptance 

• Students in the program may be required to complete a Criminal Record Check (CRC) prior to their work experience placement. The CRC must be completed according to VCC’s Criminal Record Check instructions. Students whose CRC results indicate they pose a risk to vulnerable populations will not be able to complete the requirements of the program (e.g. work experiences) or graduate. Consult with the department at the start of your program to determine whether or not a Criminal Record Check will be required. 

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Program-specific

Admission to the Dental Technology Sciences program is on a competitive selection basis.

• Grade 12 graduation, or equivalent
• English Language Proficiency as demonstrated by one of the following:
  • English 12 with a minimum ‘C+’ grade, or equivalent
    or
  • English Language Proficiency at an English 12 ‘C+’ level
• Human Biology 12 with a minimum 'C+' grade, or equivalent
• Knowledge of science and/or mathematics demonstrated through one of the following:
  • Chemistry 11 with a minimum 'C+' grade, or equivalent, or
  • Math 11 with a minimum 'C+' grade, or equivalent, or
  • Physics 11 with a minimum 'C+' grade, or equivalent

Selection Process

• All qualified candidates who meet the admissions requirements will submit a portfolio demonstrating their aptitude for the Dental Technology profession, per the Dental Tech portfolio submission guidelines.
• All qualified candidates whose portfolio submissions are approved by the department’s Applicant Review Panel, will then be required to take part in an interview with the department's Applicant Review Panel by means of face-to-face or videoconferencing.
• The top-ranked qualified applicants are offered seats.

Upon Acceptance

• Current Basic First Aid and CPR-Level C

General

• This program is available to Canadian citizens and permanent residents . See program options for international students at VCC International.
• Applicants who self - identify as Indigenous are strongly encouraged to connect with VCC’s Indigenous Education and Community Engagement team to learn more about VCC’s Indigenous Enrolment policy, application preparation / completion, program advising, and a range of other individualized services .
• Applicants must be 16 years of age or older or a graduate of a secondary school . (Some exceptions may apply . )
• Applicants must submit official transcripts and other documents as required by their course or program . Seats are offered to eligible applicants with completed applications, in order of application completion date( except for programs with competitive admissions ) . A complete application includes an application form, evidence of educational pre - requisites( e . g . transcripts ), any required supporting documents( e . g . language proficiency, audition video ), and the required deposit or fee payment . if you do not meet the requirements for the term applied, your application may be cancelled.

Recommended Characteristics

1. Appropriate manual dexterity and hand-eye coordination.
2. Ability to give close attention to detail for sustained periods of time.
3. Ability to work accurately and neatly, and manage time effectively.
4. High standards of personal integrity.
5. Ability to take initiative and handle responsibility.

Courses

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Monday to Friday from 8:30 a.m. to 3:30 p.m. Some activities may require a variance of these times to accommodate specific needs.

The program must be completed within 3.5 years.

Term 1

Term 2

This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Fees and Costs

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Application Process

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Contact us

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Program information

Program head name

janedoe@vcc.ca

Advising

Phone: 604.871.7000, option 2
Email: studentservice@vcc.ca

For International students

study@vcc.ca