This course is part of the full time Retail and Hospitality Careers Program.
In this course, students are introduced to the industry leaders and are taught specific skills required to work in the accommodations and residential sectors of the hospitality industry. Students practice techniques and procedures to perform duties in housekeeping, laundry, general cleaning, and banquet services. Students are also provided with an orientation to the specific skill set required for Guest/Client Services and an overview of the tourism industry.
Instruction is delivered for certification in Serving It Right™.
Course modules also include terminology and product knowledge specific to the hospitality industry.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- Product knowledge and terminology
- Housekeeping- Laundry Attendant Skills
- Orientation to Guest Services
- Banquet and Convention Skills
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.