Project Stakeholder Management and Business Communication

This course provides the student with the knowledge, tools, and techniques to identify, categorize and prioritize project stakeholders and develop a stakeholder management plan and a communications management plan. Students will create a stakeholder register as a basis to classify stakeholders' communications needs.

Students will learn how to manage stakeholders' expectations during the project utilizing a proper communication style. Students will also learn best practices on working with diverse groups and organizations and on managing their engagement in the project. This course also introduce students to the theories and practices of contemporary workplace communication, including intercultural communication.

Prerequisites

What you will learn

• Project stakeholder identification
• Project stakeholder engagement plan
• Stakeholder engagement principles, tools, and techniques
• Communication Management Plan
• Creating content for or about Indigenous peoples
• Communication models and technologies
• Managing and monitoring stakeholders and communications
• Trust behaviors, Conflict management, and personality types
• Theory and Process of Workplace Communication
• Varieties of Workplace Correspondence
• Research Strategies for Workplace Writing
• Reports and Proposals
• Oral Reports and Electronic Presentations

How to register

This course is offered as part of a VCC program only.

Contact us

If you have any question, please email at advising@vcc.ca.

† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.