This course prepares students for a variety of management skills in healthcare environments, including reception duties, scheduling appointments, managing patient communication and records, managing time and ordering supplies.
This course is part of the full-time Medical Office Assistant Program.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- Code of ethics - ethical reasoning and decision making
- Medicolegal standards and legislation
- Work role, professionalism and inter-professionalism
- Patient telephone and reception
- Patient appointments and scheduling - manually and electronically
- Medical records and records management
- Management of office and medical supplies inventory
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.