Personalities and communication styles often can’t be changed, but one can learn to work with them effectively. Gain a better understanding of why we get along with some, but run into conflict with, avoid, or feel put down by others. Students will explore techniques that enable them to feel less threatened, more powerful, and more confident.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- The golden rules of challenging personalities
- Conflict: what it is, why we avoid it, how to resolve it, different conflict styles
- Defining challenging personalities: what they are and what they are not
- Evolution of challenging personalities
- Social styles and how they impact our interactions
- When you should ask for help
- Steps for addressing challenging personalities, including:
- What if your boss is the challenging personality?
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.