Poor communication is one of the most common causes of workplace problems. This course examines communication in organizations, improves awareness of key issues in organizational communication, and outlines the three key behaviours that enable teams to function effectively. Students examine the impact of perception on communication, analyze four common leadership communication styles, and learn the art of style flexing to achieve results when communicating, negotiating, or delegating.
Prerequisites
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What you will learn
- Explore the process and components of communication in organizations
- Analyze effective components of leadership language
- Understand how to model leadership language within the workplace
- Identify the benefits of influence and understand how positive leadership language can strengthen influence in the workplace
- Understand the impact of perception on the communication process
- Identify and analyze four social styles and the impact they have on communication
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.