This blended micro-credential introduces students to the hospitality industry – a dynamic, fast-paced industry with extensive opportunity for engaging employment. Students will explore the origins and evolution of hospitality, and the varied areas and career opportunities within the industry, including Indigenous Tourism. Participants will learn from industry professionals and get first-hand experience observing industry specific careers at a variety of local hospitality venues. Students who complete the micro-credential will acquire in-demand entry level knowledge and skills for employment, and a learning pathway to further improve their qualifications and expand career opportunities within the hospitality industry.
The goal of the HMC is to prepare students for continued studies in hospitality, and/or entry level employment within the hospitality industry.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- What is Tourism?
History of Hospitality and major areas of hospitality
Working in Hospitality
Indigenous tourism in B.C.
Accommodations - introduction, evolution
Hotel structure, room types and service levels
Hotel organization structure, rooms division and front desk
Food and Beverage Operations
Customer service and SERVQUAL, social media
Industry certifications - Food Safe & Serving it Right
Intro to Sales & Marketing for tourism and hospitality
Event planning - the basics
Destination BC and market segmentation
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.