This course equips students with the essential skills needed to thrive in the automotive service industry. Students will learn to apply effective communication techniques, including active listening and digital communication, within a shop environment. The course covers the roles and career paths of various shop personnel, emphasizing the professionalism expected in the industry. Students will explore shop efficiency through management methods, pay structures, and productivity. Student will create job application materials and practice interview techniques. Practical application of trades math and science skills in the automotive service context is also a key component of this course.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- Communication techniques
- Professionalism in auto service industry
- Job titles, duties, career paths
- Job applications, resume writing, interviews
- Trades Math
- Trades Science
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 61325 |
June 1, 2026 to June 12, 2026 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.