Students develop a fundamental understanding of human resources theory and practice with a focus on critical issues and emerging trends that impact managers in the hospitality industry. Students explore the changing needs of today’s diverse and inclusive work environment within a legal and ethical framework. Students investigate the processes of attracting, recruiting, selecting, training, managing and developing employees within a safe, respectful and healthy workplace culture. Students identify the necessary managerial competencies for building and leading effective teams.
Prerequisites
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What you will learn
- Scope of human resources in hospitality industry
- Group dynamics
- Ethics, morals, professionalism in hospitality industry
- Employment standards
- Diversity
- Recruitment, job specifications appraisals
- Employee handbooks, orientations
- Manager's role in creating a safe work environment
- Conflict management
- Health and safety
- Legal aspects of human resources work
- Design job descriptions
- Working effectively with unions
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
Additional information
To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.