Students explore current business communication complexities including intercultural communication, effective communication strategies suitable for the digital age, and written and verbal professional etiquette. Students practice effective communication skills in a variety of real-life industry situations facing managers today from having a difficult one-one conversation to presenting a business proposal. They will develop leadership skills in the areas of gaining consensus, negotiations, and change management. Students apply organizational psychology to advance their communication and conflict resolution skills relevant to managing people in the workplace.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- 1. Business Communication Foundations in a Digital Age
2. Active Listening / Effective Questioning
3. Communication Style Assessment
4. Professional Etiquette
5. Intercultural Communication
6. One to One vs Group Communication and Facilitation
7. Feedback and Evaluations
8. Conflict ResolutionNegotiation Strategies
9. Reports, Proposals and Presentations
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.