This course is designed to assist students to develop critical thinking skills and to apply oral and written skills and strategies for effective interpersonal and intercultural communication in the hospitality industry. Working individually, in groups and in teams, students will engage in the writing process to practice and develop skills in the creation, formatting and delivery of written business communication in diverse business contexts. Students will be introduced to ePortfolio development.
Prerequisites
Missing prerequisites?
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
What you will learn
- Academic integrity/plagiarism, citation and referencing
Stages of the writing process
Style, tone, audience & organization in business writing
Written business messages
Hospitality trends
Critical thinking/reflective thinking
Effective strategies for teamwork/group work
Business presentations
ePortfolio development
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 42829 |
January 5, 2026 to April 17, 2026 |
Lecture | VCC Downtown Campus | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 43134 |
January 5, 2026 to April 17, 2026 |
Lecture | VCC Downtown Campus | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule.
Contact us
If you have any question, please email at advising@vcc.ca.
Additional information
To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.