This course prepares students to communicate professionally by examining cultural sensitivity and diversity within healthcare practice. Concepts in de-escalation and conflict resolution techniques will also be explored. Students will improve their professional communication, technical and computer literacy skills with practice and reflection while learning common terms and abbreviations to work in health settings.
Prerequisites
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What you will learn
- Professional communications as a health care team member
Professional concepts and behaviors as a health care team member
Communication Equipment overview
Health care team roles and responsibilities
Departments and services roles and responsibilities
Introduction to the healthcare system
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 60432 |
May 6, 2026 to July 8, 2026 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.