In this course, students are introduced to the current retail landscape and the components of a successful retail business. Students learn the individual elements of launching a store, considering a variety of retail environments.
Prerequisites
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What you will learn
- Customer relationship management
Store design and layout (online and brick-and-mortar)
Components to opening a store
Pricing
POS systems, inventory and logistics
E-commerce and omni-channel
Human resource management
Locations
Retail strategies and selling techniques
Traditional modes of exchange/trade
Customer buying behaviour
Sustainability in relation to store operations
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.