This course provides students with an introduction to software applications commonly used in the electronics repair industry. Topics will include Customer Relationship Management (CRM), spreadsheets, email and technical repair applications.
Prerequisites
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What you will learn
- Basic email applications
- Basic calendar applications
- Basic spreadsheet applications
- Overview of CRMs
- CRM functions and usage
- CRMs and marketing
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.