Restaurant Customer Service

Course code CULI 2503

Credit 2.0

Length 50.0 hours

Course outline View

In this course students are introduced to the operation of a restaurant dining room and bar service outlet, including ordering, clearing plates, processing cash payments, and promoting the restaurant. Students develop time management, communication, teamwork, and customer service skills by serving food produced by other courses in the Culinary Arts Program to the general public.

Prerequisites

CULI 1528 or department approval.

Missing prerequisites?

Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.

What you will learn

  • 1. Orientation to Course Information, Review House Guidelines
    2. Professional Practice and Skills
    3. Health Safety and Sanitation Principles for A Dining Room
    4. Commercial Equipment for the Dining Room
    5. Introduction to Front of House Service Procedures
    6. Introduction to Front of House Management

How to register

This course is offered as part of a VCC program only.

Course schedules

Select your program to see the available course schedules.

CRN# Duration Delivery Location
42303 March 9, 2026
to April 2, 2026
Shop/Teaching Kitchen VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

CRN# Duration Delivery Location
42857 April 7, 2026
to April 30, 2026
Shop/Teaching Kitchen VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

CRN# Duration Delivery Location
61606 June 8, 2026
to July 2, 2026
Lecture VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

Contact us

If you have any question, please email at advising@vcc.ca.

† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Indigenous Territory Acknowledgment

VCC is located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples, and we acknowledge our privilege to be here.