Access to Student Accounts
VCC Alumni: Your UserID remains the same and is active for 3 years after your last class at VCC. Once 3 years have passed, you will no longer have access to VCC’s electronic systems. If you have any inquiries about your past activity or student records, you will need to call the College and speak to the VCC IT Help Desk. The VCC Help Desk can be reached via telephone 604.443.8700 or via email at helpme@vcc.ca.
Find out how to request a copy of your VCC transcript
An official transcript is a complete record of your academic history at Vancouver Community College. It lists classes in progress, courses you have taken, grades received, credentials awarded and other information relating to your educational achievements at VCC. All official transcripts are printed on branded security paper with the VCC seal and signature of the Registrar.
Before Requesting an Official Transcript:
- Outstanding financial and other student account holds must be cleared before an official transcript can be released.
- Official transcripts reflect your academic record at the time of your request. It is your responsibility to review your academic record to ensure all courses, grades and/or credentials are listed prior to submitting their request.
Current VCC students are able to access a printable version of their academic record via their myVCC student self-service accounts. These copies are not official documents and do not bear any of the security features of an official transcript.
- Online (through myVCC): Current students, and VCC alumni who have attended VCC within the past 3 years may submit an online request for an official transcript via their myVCC student account. Please allow 10 business days for processing.
- Read the instructions for requesting a transcript online.
- VCC alumni who have not registered in courses for 3 years or more will not be able to submit an online request for an official transcript via their myVCC student account. Alumni may use one of the other options listed below to request an official transcript.
- Please note that the Registrar’s Office will not issue unofficial transcripts.
- In-person: If you require an official transcript immediately, please submit a completed Request for Official Transcript Form to the Registrar’s Office at any VCC campus location. In-person transcript requests require immediate payment and these transcripts are issued directly to the student. To request that your transcript be sent to another institution or organization, please refer to one of the other options listed.
- Mail: Send a Request for Official Transcript Form including payment and signature to the Registrar’s Office.
- Email: Send a Request for Official Transcript Form including payment and signature to records@vcc.ca.
Payment at the time of the request is required for all methods. VCC accepts VISA, MasterCard, and American Express.
The following information is required:
- Student number (students who are unsure of their student ID number should include their birth date).
- Student name or name listed on the initial application or registration form (i.e., maiden name, etc.).
- Current address and telephone number (required in the event we need to contact you with further questions).
- The number of transcripts required (cost is $10 + GST each).
Submit your payment using one of the options below:
- Cash (for in-person official transcript requests only): Please note that VCC does not accept cash payments over $50.
- Online Banking: To pay using your bank account, add Vancouver Community College as a “Payee” and use your VCC Student ID number as the “Account Number”.
- Credit Card (for domestic students only): Domestic students can make credit card payments using Flywire (an extra service fee applies). The following credit cards are accepted: Visa, MasterCard and American Express.
- Flywire (international students): Make an international payment by bank transfer, credit card, or other local payment methods through Flywire and find answers to frequently asked questions.
- Cheque: Post-dated cheques will not be accepted. Cheques may be mailed to:
Student Accounts Office
Vancouver Community College
1155 East Broadway
Vancouver, BC V5T 4V5