Operations Management is a cornerstone discipline in business that focuses on the design, management, and continuous improvement of processes to efficiently produce goods and services. This course is designed to provide a deep exploration of the principles, strategies, and techniques used in operations management. It aims to equip students with a comprehensive understanding of how operations impact an organization's competitiveness, productivity, and overall success.
Prerequisites
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What you will learn
- Introduction to Operations Management
Strategic positioning and operational effectiveness
Aligning operations with the overall business strategy
Operational concepts: capacity, process flow, flow rate and bottlenecks
Total quality management and process optimization tools and techniques
Inventory analysis and the tools used for optimizing inventory levels
Little’s Law and the Theory of Constraints
Production planning and scheduling strategies
Performance measures
Competitive priorities and balancing cost leadership and differentiation
Service process design, service quality, and customer-centric approaches
Process Analysis and Improvement
Operational Excellence Methodologies and Techniques
Operations Risk Management
Technology and innovation in operations management
Green operations and environmental responsibility
Workplace performance and managing people
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 42663 |
January 5, 2026 to April 17, 2026 |
Lab Lecture |
VCC Downtown Campus | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.