Students continue to receive professional communication instruction as they build on the skills developed in clinical. Professional communication skills are further developed in conjunction with topics in the Health Care Assistant Term 3 curriculum through real-world communication tasks relevant to the healthcare setting including clinical. Students' professional communication skills are further enhanced in class and in clinical. Students continue to develop their intercultural competence to support success in their studies and the workplace in a Canadian setting. Upon completion of this course, students have many of the communication skills required to provide personal care for clients in a special care setting and to interact professionally and appropriately with clients and health team members.
Prerequisites
HRCA 1220.
Missing prerequisites?
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What you will learn
- 1. Group presentation skills (planning; organizing; presenting)
2. Writing development (clarity; organization; sentence structure; mechanics)
3. Writing for the HCA professional (emails, charts, shift report, documentation)
4. Reading for the HCA professional (charts, instructions, emails)
5. Reading assignments (HCA Term 3 textbook topics)
6. Intercultural communication skills and strategies for effective professional communication within a special care setting (including intercultural awareness and cultural humility)
7. Medical and professional terminology for HCA Term 3 (meaning, use, and pronunciation)
8. Giving and following direction (acknowledging; clarifying; confirming; responding).
9. Giving and receiving shift reports (summarizing, restating, explaining)
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.