Organize, Document and Communicate

Course code ACRF 1170

Credit 2.0

Length 50.0 hours

Course outline View

Students learn planning and organizational work process skills needed to productively contribute to the workflow of a collision repair facility. Additionally, students learn to locate and interpret vehicle information, technical manuals and bulletins and to interpret work orders. This course also focuses on environmental safety regulation compliance and auto insurance claims processes in British Columbia.

Prerequisites

Missing prerequisites?

Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.

What you will learn

  • Workplace Organizational Skills and Workflow
  • Vehicle Identification, Estimating and Terminology
  • Health and Safety for Refinishing
  • Environmental Safety
  • Auto Insurance Claims Processes in British Columbia
  • Effective Communication Skills for Industry Relations

How to register

This course is offered as part of a VCC program only.

Course schedules

Select your program to see the available course schedules.

CRN# Duration Delivery Location
40708 March 9, 2026
to June 11, 2026
Lecture
Online
Varies See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

CRN# Duration Delivery Location
40712 February 18, 2026
to May 22, 2026
Lecture Varies See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

CRN# Duration Delivery Location
60185 July 13, 2026
to July 23, 2026
Shop/Teaching Kitchen VCC Broadway Building B See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

CRN# Duration Delivery Location
61987 June 30, 2026
to July 10, 2026
Shop/Teaching Kitchen VCC Broadway Building B See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule.

Contact us

If you have any question, please email at advising@vcc.ca.

† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Indigenous Territory Acknowledgment

VCC is located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples, and we acknowledge our privilege to be here.