This course provides learners with the foundational knowledge for caring and professional communication in nursing. It uses an experiential and self-reflective approach to develop self-awareness and interpersonal communication skills in the context of safe, competent, and collaborative nursing practice. Communication theory, the nurse-client relationship, therapeutic communication, cross-cultural communication, and effective teamwork will be covered. The learner is provided with an opportunity to develop professional communication skills with the clients requiring end of life care.
Prerequisites
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What you will learn
- Foundations of Professional Communication in Health Care: Communication theory; Self awareness; Attending and Listening; Caring; Clarifying by questioning and summarizing; Empathy; Assertiveness: seeking help and support; refusing a request; Giving and receiving feedback; Barriers to communication; Conflict resolution; Problem solving
- Foundations of Relational Practice: Nurse client relationship; Helping relationships; Cross cultural communication; Caring and respect; Family as client; Developing trusting relationships with clients; Interviewing techniques
- Interprofessional Communication: Communicating client information appropriately to health care team members; using effective communication tools (e.g. SBAR); Directing unregulated care providers with client care; sharing knowledge with unregulated providers and learners; managing conflict; managing change.
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
Contact us
If you have any question, please email at advising@vcc.ca.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.